Shipping Policy
Shipping Policy
At Gaea Collective, we strive to provide a seamless and eco-conscious shopping experience. Below are the details of our shipping policy:
Shipping Times
We offer worldwide shipping, ensuring that our sustainable, 100% organic hemp bucket hats reach customers no matter where they are. Our estimated shipping times are as follows:
- Standard Shipping: 7-12 business days worldwide
- Please note that processing your order may take 1-3 business days before shipment.
Shipping Costs
- Shipping rates are calculated at checkout based on your location and preferred shipping method.
- Free shipping may be offered on special promotions or for orders above a certain amount. Be sure to check for any active promotions!
International Shipping
We are proud to ship internationally. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer. These charges vary depending on the destination country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your package's journey from our atelier to your doorstep.
Lost or Damaged Packages
In the rare event your package is lost or arrives damaged, please reach out to us at shop@gaeacollective.com with your order details. We will work with the carrier to resolve the issue and ensure you receive your product.
Sustainability Commitment
As part of our commitment to sustainability, all of our packaging is eco-friendly and biodegradable. We aim to reduce our carbon footprint in every step of the shipping process.
If you have any additional questions or concerns regarding shipping, feel free to contact us at shop@gaeacollective.com.
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